ANANTAM PROJECTS LLP (“we”, “us”, “our”) is committed to maintaining a safe, secure, and trusted online environment for users of House and Homes (the “Website”). This Cyber Crime & Fraud Prevention Policy outlines the measures we take and the responsibilities of users to prevent fraud, misuse, and cyber-related offenses.
Scope of Policy
This policy applies to:
- All users, customers, and visitors of the Website
- All online transactions, communications, and interactions conducted through our Website
Prohibited Activities
The following activities are strictly prohibited and may result in immediate legal action:
- Unauthorized access or attempts to access the Website, servers, or databases
- Use of stolen, unauthorized, or fraudulent payment instruments
- Identity theft, impersonation, or use of false information
- Chargeback fraud or false payment disputes
- Tampering with website content, pricing, or security features
- Uploading malicious software, viruses, or harmful code
- Placing fake orders or abusing promotional offers
- Any activity that violates applicable Indian cyber laws
Fraud Detection & Monitoring
To prevent cyber crime and fraud, we may:
- Monitor transactions for suspicious activity
- Verify customer details before processing orders
- Block or blacklist suspicious IP addresses, email IDs, or accounts
- Cancel or hold orders that appear fraudulent without prior notice
Such actions are taken solely to protect our customers and business.
Payment Security
All payments are processed through secure, PCI-DSS compliant third-party payment gateways.
- You will receive a confirmation email/SMS with tracking details.
- You can track your shipment using the tracking link provided.
Zero Tolerance Policy
ANANTAM PROJECTS LLP follows a zero-tolerance approach towards cyber crime, fraud, or misuse of the Website.
- Any confirmed fraudulent activity may result in order cancellation without refund
- Legal action may be initiated under applicable laws, including the Information Technology Act, 2000 and Indian Penal Code (IPC)
Reporting Cyber Crime or Fraud
If you suspect :
- Unauthorized transactions
- Phishing attempts using our brand name
- Fake websites, emails, or social media pages impersonating us
Please report immediately to:
You may also report cyber crimes to the National Cyber Crime Reporting Portal of India.
Limitation of Liability
ANANTAM PROJECTS LLP shall not be liable for:
- Losses arising due to user negligence (sharing OTPs, passwords, or payment details)
- Transactions conducted on third-party platforms or links not controlled by us
- Delays or failures caused by events beyond our reasonable control
User Responsibilities
Users are responsible for:
- Keeping login credentials confidential
- Ensuring payment details are not shared with unauthorized persons
- Verifying official communication originates from our registered contact details
Policy Updates
We reserve the right to modify or update this policy at any time without prior notice. Changes will be effective immediately upon posting on the Website.
Contact Us
For any concerns regarding cyber security or fraud:
ANANTAM PROJECTS LLP
- Phone : +91 96018 71647
- Email : anantamprojects@gmail.com
- Website : www.houseandhomes.in
House and Homes is a home grown Indian brand under ANANTAM PROJECTS LLP, specialising in Brass Utensils and Wooden kitchenware.
Quick Links
Connect with us
© 2025 House and Homes All rights reserved. Designed by BinTech Services
