All products sold on our Website are non-returnable, non-exchangeable, and non-refundable.
Once an order has been placed and confirmed, we do not accept returns, exchanges, or provide refunds under any circumstances.
By completing a purchase on our Website, you acknowledge and agree to this policy.
Product Information & Accuracy
We make every effort to :
- Display accurate product descriptions, specifications, and images
- Provide clear pricing and product details
Customers are advised to review all product information carefully before placing an order. Minor variations in color, texture, or appearance may occur due to screen settings or manufacturing processes and shall not be considered valid grounds for return or refund.
Order Confirmation
- Orders once confirmed cannot be cancelled, modified, or reversed.
- Please ensure that your billing details, shipping address, and order details are accurate before proceeding to checkout.
Damaged or Defective Products
Even though we follow strict quality checks and secure packaging, in the rare event of a product being damaged during transit or found to be defective:
- Customers must notify us within 48 hours of delivery
- Clear images or videos of the product and packaging must be shared
Resolution, if any, shall be at the sole discretion of ANANTAM PROJECTS LLP, and may include repair or replacement only. Refunds will not be issued.
Payment & Refunds
- Since all sales are final, no refunds will be processed once payment is completed.
- Any payment gateway or bank charges are non-refundable.
Legal Compliance
This policy is governed by the applicable laws of India. By purchasing from our Website, you agree to be bound by this policy and our Terms & Conditions.
Contact Us
For any questions related to this policy, please contact:
ANANTAM PROJECTS LLP
- Phone : +91 96018 71647
- Email : anantamprojects@gmail.com
- Website : www.houseandhomes.in
House and Homes is a home grown Indian brand under ANANTAM PROJECTS LLP, specialising in Brass Utensils and Wooden kitchenware.
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