This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from House and Homes (the “Website”), operated by ANANTAM PROJECTS LLP.
At this time, we do not offer international shipping unless explicitly mentioned on the product page.
Company Information
- Company Name : ANANTAM PROJECTS LLP
- GSTIN : 24ABOFA8517B1ZM
- Registered Address : C-102, Sun South Park, Near SOBO Center, South Bopal, Ahmedabad, Gujarat – 380058, India.
- Phone : +91 96018 71647
- Email : anantamprojects@gmail.com
- Website : www.houseandhomes.in
Shipping Locations
We currently ship products across India.
Note: We do not store your credit/debit card details.
Order Processing Time
- All orders are processed within 1–3 business days after receiving payment confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
- In case of high order volumes, processing may be delayed. Customers will be informed via email or phone if there is a significant delay.
Shipping Methods & Delivery Time
We partner with reliable courier and logistics service providers to ensure safe and timely delivery.
Estimated Delivery Time
- Metro cities : 3–7 business days
- Non-metro / remote areas : 5–10 business days
Delivery times are estimates and may vary due to factors beyond our control such as weather conditions, courier delays, or regional restrictions.
Shipping Charges
- Shipping charges, if applicable, are clearly displayed at checkout before payment.
- Any additional charges (such as COD charges, if offered) will be mentioned during checkout.
- Free shipping offers, if any, are subject to terms mentioned on the Website.
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Order Tracking
Once your order has been shipped :
- You will receive a confirmation email/SMS with tracking details.
- You can track your shipment using the tracking link provided.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information.
- We are not responsible for delays or non-delivery due to incorrect addresses.
- Additional shipping charges may apply for re-shipping orders returned due to incorrect or incomplete address details.
Damaged or Lost Shipments
If your order arrives damaged or appears to be tampered with:
- Please contact us within 48 hours of delivery.
- Share images/videos of the damaged package and product for verification.
In case of lost shipments, we will coordinate with the courier partner and take appropriate action as per our internal policies.
Partial Shipments
In some cases, orders containing multiple products may be shipped separately. You will be notified if your order is dispatched in multiple shipments.
Delays in Delivery
While we strive to deliver orders within the estimated timeframe, delays may occur due to :
- Natural calamities
- Transport strikes
- Government restrictions
- Courier service disruptions
ANANTAM PROJECTS LLP shall not be held liable for such delays, but we will assist customers with tracking and updates.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
ANANTAM PROJECTS LLP
- Phone : +91 96018 71647
- Email : anantamprojects@gmail.com
- Website : www.houseandhomes.in
House and Homes is a home grown Indian brand under ANANTAM PROJECTS LLP, specialising in Brass Utensils and Wooden kitchenware.
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